CANCELLATION POLICY

This Cancellation Policy outlines the terms and conditions governing the cancellation of transactions processed through the payment gateway services provided by Online Xpress.

TRANSACTION CANCELLATION

You may request the cancellation of a transaction by contacting the merchant from whom you made the purchase. The terms and conditions for transaction cancellation are subject to the merchant’s policies and agreement. Online Xpress is not responsible for processing cancellations or refunds related to the quality, delivery, or any other aspect of the products or services you purchase using our payment gateway. The merchant’s policies and procedures will apply

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CANCELLATION INITIATED BY

Online Xpress may cancel or refuse to process a transaction in the following situations: Unauthorized Transactions: If a transaction was conducted on your account without your authorization. Payment Errors: In cases of duplicate payments or overcharges due to technical errors.

DISCLAIMERS

Online Xpress is not responsible for the quality, delivery, or any other aspect of the products or services you purchase using our payment gateway. Cancellation requests related to product or service quality should be directed to the merchant. Online Xpress reserves the right to refuse a cancellation request if it does not meet the eligibility criteria outlined in this policy.

CONTACT US

If you have any questions or concerns regarding our cancellation policy, please contact us at:
Email -sales@onlinexpress.co.in 
Mobile- 9711612401.